Get your head out of the clouds and protect electronic assets.

11 September 2012

Online assets could end up in a black hole or in the hands of fraudsters, if individuals do not find a secure route to pass on to their family confidential passwords and account information in their wills billions of pounds worth of online assets could end up in a black hole or in the hands of fraudsters. Research has shown that nearly half of adults in Britain now own internet-hosted assets, but many are failing to protect confidential information or finding out how to pass these assets on when they make their will. A recently-published survey by London University's Centre for Creative and Social Technology reveals that 44% of adults in Britain have internet banking accounts, eBay accounts or personal records such as digital photograph albums. The total value of these assets is valued at £2.3 billion. Many of those surveyed had not drawn up a will that would protect these assets and ensure they passed on to their family. Since the assets are intangible and often not evidenced by paper files of monthly statements, there is a danger that they will be forgotten, or that the family are aware of their existence but cannot access the personal belongings because they do not know the password. The other problem highlighted by the London University survey was that 11% of those questioned either had mentioned, or intended to mention, each account number and password explicitly in their wills, and this can give rise to a danger of fraud. As Louise Stradling, private client expert with Chelmsford Solicitors Gepp & Sons explained: "After a person dies, the executors named in the will must apply for confirmation of their appointment. Once the Courts issue this confirmation, known as a Grant of Probate, the will is a public document; anyone can request a copy of the will and if it sets out account numbers and passwords, a fraudster could potentially gain access to those internet accounts or private documents." Louise went on to advise that any personal information that should not be published should be kept with the will in a separate envelope; that way it will remain secret but will not be overlooked. Louise added: "The plain fact is that there are many unregulated will writers who don't have the specialist knowledge. The best thing is to go to a specialist solicitor, particularly if they are a member of the Society of Trust and Estate Practitioners, then you know they will be properly qualified, regulated and insured, and will give knowledgeable advice so you achieve the outcome you want." Current figures suggest that around 70% of the population have not made a will, leaving their dependents to deal with the intestacy rules. For more information please complete our Enquiry Form call us direct on 01245 228122 or email The above is not legal advice; it is intended to provide information of general interest about current legal issues.